Remote access support: Our service technician can remotely access your system to try and fix any issues that arise.
This can help prevent a costly onsite service call. Service plans require purchase of OVRC-200.
We will schedule an annually a service technician to complete a system checkup that includes services like network testing, firmware updates, functionality testing and visit documentation for you records.
1 Visit per year
Warranty Phone Support: We will take care of all warranty issues on equipment with the manufacturer. Our service team will contact the manufacturer and handle the return on all equipment that is defective.
Guaranteed a technician will be on-site to correct any issue within 24 hours, and we will stay as long as it takes to have you back up and running Weekdays 9 AM-5 PM, Saturday 9 AM-4 PM, and Sunday 12 PM-4 PM.
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