fbpx

MAINTENANCE AND SERVICE PLAN

Remote access support: Our service technician can remotely access your system to try and fix any issues that arise.

This can help prevent a costly onsite service call. Service plans require purchase of OVRC-200​.

3d-rendering-luxury-and-modern-living-room-with-good-design-leather-sofa.jpg

PREVENTATIVE MAINTENANCE

We will schedule an annually a service technician to complete a system checkup that includes services like network testing, firmware updates, functionality testing and visit documentation for you records.

1 Visit per year

24 HOUR PHONE SUPPORT

 Unlimited phone support durring normal business hours(Monday-Friday 8:00am-5:00pm) One of our service technicians will be available to diagnose any issues over the phone. 
Guranteed phone support on Sphere installed systems 24/7.

WARRANTY SUPPORT

Warranty Phone Support: We will take care of all warranty issues on equipment with the manufacturer. Our service team will contact the manufacturer and handle the return on all equipment that is defective.

PRIORITY SERVICE CALL

Guaranteed a technician will be on-site to correct any issue within 24 hours, and we will stay as long as it takes to have you back up and running Weekdays 9 AM-5 PM, Saturday 9 AM-4 PM, and Sunday 12 PM-4 PM.

Contact today for exclusive services and discounts on new services